Operations & Maintenance
Data Center & Mission-Critical Managed Maintenance
Over 80% of all Data Center Outages are Preventable Infrastructure failure and human error are the two leading causes of downtime in mission-critical facilities. The leading cause of infrastructure failure is poor maintenance. Our experienced staff has been providing infrastructure solutions for mission-critical facilities since 2002. Neosoft Company provides operations, managed maintenance and facility operations services supporting a lot of data center and mission-critical facility space across Romania.
Maintenance-Crucial
Our Managed Maintenance services are customized to the specific needs of each client and facility. Whether it's 24/7/365 monitoring, preventative maintenance, or comprehensive facility operations, Neosoft Company has the technology, capability and experience to meet your needs… and exceed your expectations.
Prevention and Cure
Mission-critical is maintenance-crucial. Neosoft Company' in-depth maintenance programs ensure that critical systems work as designed. Our thorough preventative and predictive maintenance practices, along with our proven methodologies, such as Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs) reduce the risk of human error and help predict and prevent failures. In addition, Neosoft Company' advanced Computerized Maintenance Management System (CMMS) provides centralized maintenance management of all infrastructure equipment supporting your mission-critical facility.
All maintenance on mission-critical equipment is performed using detailed Methods of Procedure (MOPs) that undergo stringent quality assurance checks prior to use.
24/7/365 Operations Monitoring (OM)
Neosoft Company' Operations Monitoring service it’s staffed with knowledgeable Neosoft Company personnel who provide monitoring, troubleshooting and emergency dispatch services 24/7/365. Custom escalation procedures provide a proactive approach for responding to critical situations.
Tools, Technology and Talent
From oscilloscopes and load banks to infrared cameras, Neosoft Company' technicians are armed with the latest diagnostic tools and are cross-trained on the maintenance of most critical electrical/mechanical systems.
Keep it Simple: Control
Neosoft Company provides you a single point-of-contact to schedule, coordinate and confirm all maintenance activities. Site-specific maintenance programs and scheduling matrices guarantee no detail is overlooked. From basic maintenance scheduling to turnkey, facility operations, Neosoft Company' Scheduled Managed Maintenance Services are available on a variety of service levels to match your requirements.